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Showing posts with the label website support services

Why is website support crucial for e-commerce websites?

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Website support is crucial for an e-commerce business because an online store can’t afford to lose business and trust. A site that doesn’t function well won’t be able to win the trust of the buyers. For example, if your online store encounters a technical problem that you aren’t able to solve, you will have to shut the online shop for maintenance and lose business to others that are available and working. But more than business, it will be a loss of credibility. The buyers won’t take your store seriously because of frequent maintenance issues. What kind of support do I need for my website? Your site is new and it has a perfect design. Also, it has been tested for functionality and you see no reason for technical faults. You believe that your site will work perfectly requiring a few maintenance issues. And whatever maintenance it needs, you can do it on your own or with your team. While it isn’t difficult to solve technical problems but it is always better to hire a website support comp

Why Do You Need Website Support After Launch?

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A new site rarely gets support for quite some time, but soon the time comes when you feel you should have website support and maintenance . It happens when your site requires the latest software updates. Technology keeps changing, and you will accept that technological changes are faster than even you can think of. The technology your site is using will be outdated in near future, and if you don’t update your site with the latest technology, your targeted audiences will start drifting to your competitors that keep their sites updated all the time. Timely Software Updates You can argue that WordPress and other CMS-based sites are automatically updated with their CMSs. But you should know that sometimes WordPress sites require manual updates. Similarly, you will need updates for scripts like PHP. With time, your site will grow and you will get little time to check updates for your site. Also, you will need talent and tools for updates. It is where you can take the help of an experienced