Why is website support crucial for e-commerce websites?
Website support is crucial for an e-commerce business because an online store can’t afford to lose business and trust. A site that doesn’t function well won’t be able to win the trust of the buyers. For example, if your online store encounters a technical problem that you aren’t able to solve, you will have to shut the online shop for maintenance and lose business to others that are available and working. But more than business, it will be a loss of credibility. The buyers won’t take your store seriously because of frequent maintenance issues. What kind of support do I need for my website? Your site is new and it has a perfect design. Also, it has been tested for functionality and you see no reason for technical faults. You believe that your site will work perfectly requiring a few maintenance issues. And whatever maintenance it needs, you can do it on your own or with your team. While it isn’t difficult to solve technical problems but it is always better to hire a website support comp...